This week, LexisNexis announced the opening of its Customer Innovation Lab in New York City — a physical space where legal professionals, LexisNexis engineers, and AI companies such as OpenAI and Amazon Web Services sit in the same room and build legal AI together, in real time. The company is calling it a new model for how legal AI gets built and shipped: Instead of developing products internally and asking customers to validate them afterward, customers bring their pain points into the lab, engineers code against them on the spot, and prototypes that pass muster can move into Lexis+ with Protégé in a matter of weeks. Our guest today is the person leading that effort: Greg Dickason , chief technology officer of LexisNexis Legal & Professional. Dickason joined LexisNexis in 2019 and previo